Privacy Policy for Rexhina Agency

Effective Date: October 21, 2025

1. Introduction

Welcome to Rexhina Agency ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

2. Information We Collect

2.1 Information You Provide

When you use Sign in with Apple (optional), we may receive:

• Your name (if you choose to share it)
• Your email address (if you choose to share it)
• A unique Apple identifier

2.2 Automatically Collected Information

When you use our app, we automatically collect minimal information to provide the service:

• Basic session information required for app functionality

Note: We do not currently collect detailed app usage statistics, device information, or crash logs. If we begin collecting this information in the future, we will update this policy and notify users.

2.3 Photos and Media

If you are an administrator creating property listings, you may choose to select photos from your device's photo library. We only access photos you specifically select - we do not access your entire photo library. Selected photos are uploaded to our secure servers to display property listings.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the app's functionality
• Save your favorite properties and collections (if signed in)
• Sync your data across your devices using secure cloud storage
• Display property listings with uploaded images
• Send notifications about new listings (if you opt-in)
• Provide customer support

4. Third-Party Services

We use the following third-party services to provide our app:

4.1 Firebase (Google)

We use Firebase for:

• Authentication services
• Cloud storage for property images
• Database services for property listings

Firebase's Privacy Policy: https://firebase.google.com/support/privacy

4.2 Cloud Storage

Your data is stored securely in cloud storage services. For authenticated users, your favorites and collections are stored and synchronized across devices using secure cloud infrastructure.

4.3 Sign in with Apple

When you use Sign in with Apple, your authentication is handled by Apple. You have control over what information you share with us.

Apple's Privacy Policy: https://www.apple.com/privacy/

5. Data Storage and Security

• Your data is stored securely using industry-standard encryption
• Property images are stored in Firebase Cloud Storage with secure access controls
• User data (favorites, collections) is stored securely in cloud databases with access controls
• We do not sell or share your personal information with third parties for marketing purposes

6. Your Rights and Choices

You have the following rights regarding your data:

• Access: You can view your profile information within the app
• Deletion: You can sign out and delete your local data by clearing the app cache in Settings
• Opt-Out: You can choose not to sign in and use the app in browse-only mode
• Data Portability: Contact us to request a copy of your data

7. Data Retention

• Account data is retained while your account is active
• If you sign out and delete the app, local data is removed from your device
• Server data (favorites, collections) is retained until you request deletion
• Property listings remain available as they are part of the public catalog

8. Children's Privacy

Our app is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Users

Our services are primarily focused on properties in Albania. If you access our app from outside Albania, please be aware that your information may be transferred to and stored in servers located in the United States or other countries where our service providers operate.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Effective Date" at the top of this policy
• Providing an in-app notification for significant changes

11. Your Consent

By using our app, you consent to this Privacy Policy.

© 2025 Rexhina Agency. All rights reserved.